I had back surgery 2yrs ago, never had trouble getting an MRI APPROVED. Now that my PCP only takes Molina insurance, I had to switch.
WORST MISTAKE OF MY LIFE!! I have been waiting 6mos for an MRI!! My doctor sent me to a surgeon, who also put in MRI requests. They will not authorize for me to have an MRI.
I cannot wait to switch back to Amerigroup. This is the worst company I have ever seen. If you are thinking about go to Molina, run the other way, FAST.
They will agree to cover 180 pain pills a month(not what I want to be on AT ALL) but refuse to see whats causing my pain, or take the first step to alleviate my pain.
I am forced to lay in bed all day eating Vicodin like tic tacs, causing me to gain 30lbs so far, with no solution in sight. I hate Molina.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: No one knows whats going on, Will not approve mri.