Update by user Aug 03, 2018
When I call: 1-888-560-2025
Original review posted by user Aug 03, 2018
When ever I call about 15-20 minutes prior to you closing.
Your UNPROFESSIONAL customer service representatives pick up the phone and literally HANG UP on me. They don't want to take phone calls 15/20 minutes before it's time for them to go home.
It's a call center, Monitor their calls. I rush out of work to call before your closing time.
But, yet have to keep calling because I get hung up on, right when they answer. RUDE
Product or Service Mentioned: Molina Healthcare Customer Care.
Reason of review: Poor customer service.