Not resolved
1 comment

Their website was down for an extended period of time at the end of May so I could not process a payment online.After a few days when it became obvious that it was not coming back up I used "bill pay" from my bank to send a payment.

The money came out of my account and I assumed they had received it but by June 13th I received a letter stating that I had until JUNE 10th to pay since my account was "past due". I logged on the website to see that they had not applied the payment and CANCELLED my account with no email, phone calls or any other means of communication. I received the letter after the last day that I was allowed to pay, how ridiculous is that?

It's not my fault their system was down for several days and while I sent a payment using a method THEY SUGGESTED, I was penalized in the end and unknowingly without coverage.STAY FAR AWAY FROM MOLINE HEALTHCARE.

Review about: Molina Healthcare Silver Health Plan.

Reason of review: Poor customer service.

Monetary Loss: $632.

Preferred solution: Let the company propose a solution.

Had an Experience with Molina Healthcare?

Write a review

Comments

Terms of Service
Post Comment
Cancel
MolinaHealthcare
Long Beach, California, United States #1339862
Molina Healthcare Verified Representative

We are truly sorry to hear you are not happy with your experience with Molina Healthcare and we want to do everything we can to help you. In order to expedite your service, please e-mail your concern, name, state in which you live and phone number to MemberServices@MolinaHealthcare.com and we will contact you as soon as possible.

You May Also Like

Molina Healthcare - I went to get my medication yesterday 5-16-2017 and was pronounced termination without a mail. Molina Healthcare "I am on life threatening virus called "HIV" and was depended on Molina freely for 25 years. And first time ever I have been terminated. I need my meds for..." Read more Toco Warranty - Review in Insurance category  from New York City, New York Toco Warranty "SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. I refused to go further with conducting business with TOCO after reading these disturbing reviews and for the second time I have been harassed..." Read more Farmers Insurance Group - "Do the right thing!" Farmers Insurance Group "I deal with all insurance carriers and farmers is one of the worst. I am a roofing contractor in Colorado and have 2 clients one husband & wife 40 +..." Read more Molina Healthcare - Denied for Dying..... Molina Healthcare "I have recently been diagnosed with Cancer. Yes the BIG C. so here's my story.. On Jan12th I went to see my doctor she was concerned and asked I go..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more Richmond American Homes - Fixing issues after move in Richmond American Homes "First off the sales guy acted like a used car salesman for about 75% of the time we interacted with him either in person or on the phone. We should..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more Shopify - Scam/Rip Off Shopify " I ordered two bras off the website. Got a email confirmation of my order never got a tracking number emailed customer service never got a reply over a month..." Read more