Molina gave me the worst healthcare experiences of my life and I paid tons of money because of them.
I loved Obamacare until I lost my job, was on unemployment and got demoted from Covered California (via Sharp, amazing care) to Medi-Cal (via Molina, WTF). I got sick and needed doctors visits and lab tests. The nurses ran the insurance - I didn't show up on one screen they checked, but I did show up on another screen, so I was confirmed to have coverage, or so I thought. This false verification happened on multiple visits.
Apparently Molina dropped me even before my 1st doctor's visit, yet the nurses kept confirming that I had coverage.
So I received huge bills for every little thing from both UC San Diego and the labs. Thanks for NOTHING, Molina. If I knew I'd be paying out of pocket, I would have stuck with my original amazing doctors, not inexperienced students who are more focussed on volume of patients, not care.
Product or Service Mentioned: Molina Healthcare Health Plan.
Reason of review: red tape, miscommunication, faulty service.
Monetary Loss: $5000.
Preferred solution: Full refund.
I didn't like: Lack of answers or knowledgeable information, Administrative processing, Policies, Month-to-month coverage, Having to constantly prove eligibility, Poor payment handling, Dishonest company.