Molina Healthcare Reviews

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Most helpful review

1.2
A letter sent to Molina today: anuary 9, 2015 Molina Healthcare of Michigan, Inc. Customer Support Center 880 West Long Lake Road, Suite 600 Troy, MI 48098 To whom it may concern: I purchased the Molina Gold Marketplace plan through healthcare.gov in October ’14. My...
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42 comments
#1834003

I have Molina as of Jan. 2020 and am going through the same exact situation as Michelle!

How can the government justify this deceit to continue! This is mind-blowing! The insanity of this is our idiot left is waiting to continue FREE healthcare and etc. to all illegal immigrants!

What’s wrong with taking care of our US citizens! My God help the USA citizens, please....from its own government

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ID
#580476 Review #580476 is a subjective opinion of poster.
Location
Troy, Michigan
Cons
  • Website
  • Price
  • Customer service
Reason of review
Not as described/ advertised
Loss
$2000
Preferred solution
Full refund

Age insurance question.

1.0
You don't even read your own mail! You don't even have a live human reading the emails! You don't answer a simple question! Does my coverage change in September on my Birthday?
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ID
#2631413 Review #2631413 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Poor service

1.8
Will only fill 30-day prescriptions. Has to have the Doctor explain to the insurance agent why he ordered a certain prescription. Does not seem to realize that medications for certain conditions are time-sensitive, and people don't have the time to wait for the insurance agents to diddle around with whether they're covered or not.

User's recommendation: ANYTHING else!

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ID
#2617658 Review #2617658 is a subjective opinion of poster.
Location
Bothell, Washington
Service
Molina Healthcare Silver 100 Health Plan
Pros
  • I had a nice physician
  • Low prices
Cons
  • Bad customer service no accountability
Preferred solution
Deliver product or service ordered

Age insurance question.

1.4
Answering my question. You kept hanging up on me! Don't hang up! One hundred symbols. That's screwy!!!

User's recommendation: Don't hang up on people!

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ID
#2615315 Review #2615315 is a subjective opinion of poster.
Location
Tacoma, Washington

Age insurance question.

You kept hanging up on me! I need to know if there are any changes that must be made on my birthday in September! Please send a reply soon! Cordially, Ms. McCormick
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#2615313 Review #2615313 is a subjective opinion of poster.
Location
Tacoma, Washington
New Reviewer

*** Company

1.0
They cancelled my coverage without my consent, yet told me I had coverage and I have been paying for the coverage that I apparently don't have. No one seems to want to help. Worst company ever. Takes FOREVER to get ahold of an actual person. I hope they get shut down soon because they absolutely SUCK!

User's recommendation: RUN THE OTHER WAY!!! DO NOT USE THIS COMPANY.

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ID
#2581565 Review #2581565 is a subjective opinion of poster.
Location
Houston, Texas
Service
Molina Healthcare Health Plan
Cons
  • No help with customer service
  • Paying for coverage even though they cancelled me
  • Policy cancelled without consent
Preferred solution
I would like to have coverage for the time I've paid then I would like to be able to transfer companies.
New Reviewer

Denial of necessary medication

1.3
Molina Health Care Has to be one of the worst out there.Ive had nothing but problems about a medication I desperately need for my well-being all they do is keep lying to me and giving me the runaround filing an appeal is worthless because they will still deny it I have taken four tests already and was told I need to take another two like the results is going to be any different theyre just wasting my time and jeopardizing my health I would not recommend this company at all

User's recommendation: I do not recommend it.

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#2564155 Review #2564155 is a subjective opinion of poster.
Location
Ontario, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Screwed over

I am just canceling this insurance its 1200 bucks a month and also has taken a month and a half to get an MRI then to find out i had to pay an additional 1000 bucks WTF yeah its affordable. what a ripoff, and people wonder what is wrong with healthcare.

User's recommendation: just dont get insurance and continue to ruin the healthcare system all because its not affordable.

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ID
#2563874 Review #2563874 is a subjective opinion of poster.
Location
Midvale, Utah
Pros
  • Cost
  • No pros
  • Very dispointed felt robbed
Cons
  • Fraudulent practices which are likely illegal
  • Feeling like i have been scammed by molina
  • Coverage not as described
Loss
$170
Preferred solution
affordable healthcare
New Reviewer

I haven’t had a problem with Molina..

I have not had a problem with Molina at all.. I dont know where this come from sure wasnt from me!!!!
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#2556919 Review #2556919 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

I can’t get my medication

Every since Molina took over my psych meds I have been having problems getting them. The first time it took 2 months now Molina isn't allowing my main medication that I have been taking for 2 years clear. Even though they approved it last month.
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ID
#2553621 Review #2553621 is a subjective opinion of poster.
New Reviewer

Coveragr

I tried 5 times to be connected to disconnected It was important that i speak to someone and neither I or the provider could get through very frustrating

User's recommendation: what can I say stay on it.

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ID
#2549106 Review #2549106 is a subjective opinion of poster.
Location
Tacoma, Washington
New Reviewer

Worst service

1.0
Its very hard to get someone on the phone to assist you .all menus that doesnt work or take you any place. My waiting time was 50 to one hour without any help its so frustrating I hate to call them.its the worst customer service so far I have experienced

User's recommendation: Please put more humans to communicate with.

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ID
#2548510 Review #2548510 is a subjective opinion of poster.
Cons
  • No customer service support
Preferred solution
Find someone to speak with.

Absolutely horrible customer service

1.2
I have been trying to call them for a week only to hang up in frustration after over an hour on hold. There are no providers in my city of 500,000 That take Molina for one of my health conditions. There are some in their directory but when you call the whole list no one actually takes them. Cant wait to drop them

User's recommendation: Run away.

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ID
#2545022 Review #2545022 is a subjective opinion of poster.
Location
Auburn, Washington
New Reviewer

I couldn’t change my primary care doctor, Ms Rebecca Harris was not in the system so I couldn’t change her to my primary.

4.0
I called in and spoke with someone and they were able to change her to my primary care. Get a representative was very helpful, Im not sure if you guys are going to put her in so she can be changed to a primary care for other people, or if the representative was able to add her to the list. Hope this was helpful. Gina
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ID
#2514647 Review #2514647 is a subjective opinion of poster.
Location
Smyrna, Georgia

MOLINA Healthcare denies necessary medication for absolutely no reason - weeks later denied

1.0
Better off eating a gun than trying to deal with this company, take ANY other insurance provider available, MOLINA Healthcare denies necessary medication for absolutely no reason weeks later denied denied denied because it's expensive and there is NO generic, it's clear, they simply don't care about your health or well-being. This company is a perfect example of what is wrong with healthcare in America.

User's recommendation: Choose a different provider.

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ID
#2506738 Review #2506738 is a subjective opinion of poster.
Location
Arlington Heights, Illinois

Could not login to Molina account

1.0
As soon as the money was taking out of our bank account to pay for the premium, we could not login to our Molina account. We could not even find our doctor even thought it was there before we chose the company. It was a terrible beginning. We do not want to continue the stress of dealing with this company. We should have listened to other people reviews.

User's recommendation: Stay away from Molina.

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ID
#2487832 Review #2487832 is a subjective opinion of poster.
Location
Carrollton, Texas

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