Molina Healthcare Reviews

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A letter sent to Molina today: anuary 9, 2015 Molina Healthcare of Michigan, Inc. Customer Support Center 880 West Long Lake Road, Suite 600 Troy, MI 48098 To whom it may concern: I purchased the Molina Gold Marketplace plan through healthcare.gov in October ’14. My...
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42 comments
#1834003

I have Molina as of Jan. 2020 and am going through the same exact situation as Michelle!

How can the government justify this deceit to continue! This is mind-blowing! The insanity of this is our idiot left is waiting to continue FREE healthcare and etc. to all illegal immigrants!

What’s wrong with taking care of our US citizens! My God help the USA citizens, please....from its own government

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ID
#580476 Review #580476 is a subjective opinion of poster.
Location
Troy, Michigan
Cons
  • Website
  • Customer service
  • Price
Reason of review
Not as described/ advertised
Loss
$2000
Preferred solution
Full refund
New Reviewer

Billing

Over the phone they said that it would take 10 days. And its 2 months and still don't have my refund
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ID
#2825208 Review #2825208 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$30
Preferred solution
Full refund
New Reviewer

Refund

I was told that my insurance has been terminated I found new insurance and Molina owes me $30.22 it's been 2 months and l haven't received any money yet
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ID
#2819220 Review #2819220 is a subjective opinion of poster.
Cons
  • Quality
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No health care

They get $800.00 per month, and so far, have denied my diabetic testing equipment, and three prescriptions. Their "Health Care" has worsened my condition, and has created new ones. This is the worst health insurance I've ever seen!

User's recommendation: Don't waste your money. Keep on looking.

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ID
#2766630 Review #2766630 is a subjective opinion of poster.
Location
Lacey, Washington
New Reviewer

I have hada wonderful wxpwrince, great customer service

I need a dentist and they got me to one. All good. I went to the dentist and am now getting great tooth care. I would recommend the.as a health care provider if you cannot find one, or are unhappy with your current provider. It was all a good experience no problem, doctor too great care on my teeth.
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ID
#2715083 Review #2715083 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelled coverage

Molina cancelled my coverage with NO warning and won't say why !!!!! I am in the middle of heart treatment!!!!! I guess they are hoping I die !!!!!

User's recommendation: Avoid these ***.

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3 comments
#2038387

Stop being a drama queen. Dig through your mail, they provide written notice regarding cancellations.

#2042110
@PissedConsumer2038387

In this instance, you would be incorrect. I worked there and they did and do cancel without notice under the guise of upgrading their systems.

#2042113
@PissedConsumer2042110

this was the response to the individual that called the complaint provider a drama queen. They DID NOT NOTIFY.

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ID
#2707801 Review #2707801 is a subjective opinion of poster.
Cons
  • Feeling like i have been scammed by molina
Preferred solution
Apology

Repeatedly met with represenatives hanging up angerly.

Apple Molina in WA is terrible. They are rude and incompetent. Even a simple questing regarding who my PCP is was imposible for them to answer correctly. They lost records somehow? They state my PCP at a line that does not answer and a clinic that went out of business. I spent 7 months trying to get authoriztion from Neurologist medically indicate tests denied. Over 7 months repeatedly calling between the two each blaiming the other. One thing is clear. They like to deny service and mostly hang oup on their customers.Call

User's recommendation: Report to the insurance commishiner and Attoruny Genral. Its criminal. I.

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ID
#2705020 Review #2705020 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Need help

After almost a year of trying to get bars for my shower I was told that the paperwork was just approved today. Even now they have to send out bids to find the least expensive company to purchase and install them. I am praying this doesn't take another year. In the mean time I have come very close to falling in my shower several times for the second time. I experienced a fall in the past that caused my left leg to be primarily severed. It was hanging by a thread from the knee down. Molina was made aware of this. In addition, I am a female senior citizen and not very strong. strong very strong. strong. strong.

User's recommendation: Join if you have years to wait for services.

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ID
#2704332 Review #2704332 is a subjective opinion of poster.
Pros
  • Some are caring n helpfull
Cons
  • Time wasting non responsive so called customer servicce
  • Company is misrepresentative on sooo many levels
Preferred solution
Deliver product or service ordered
New Reviewer

I need I'd card

I dont know but when I talk to one lady she said take a week but now been two weeks already.please let me know when it gonna come because we need see dr.
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ID
#2704135 Review #2704135 is a subjective opinion of poster.
Location
Ontario, California
Preferred solution
Better service.
New Reviewer

Payment

I am very displeased with Molina due to the fact I called several times to make payments due to having problems logging in. Now I will be without longer coverage I am only eight weeks post op from a major surgery and no longer able to attend Dr visits.
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ID
#2699900 Review #2699900 is a subjective opinion of poster.
Cons
  • Prescription coverage
Loss
$4000
Preferred solution
Coverage

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Molina tells a person that you have a ride to doctors apt, And then they never show up or call to let you know

I have had Molina not show up 2 times for for my ride to a spine doctors appointment.They did call the office and tell them that they screwed upon not sending a ride for me. then M haveolina sent me a letter saying that they would send a Lyft driver for me .And guess what just one more lie from them. I am a 64 year old disabled women. and they do not care. Just so they can keep money or what. have have filed complants with all of

User's recommendation: Do not belive a word that they say. They do not care one bit about any one.

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ID
#2686583 Review #2686583 is a subjective opinion of poster.
Pros
  • To mad to decide
Cons
  • Felt like they did not care about the member
Preferred solution
For them tostop lieing about rides to Dr appointments. And to get what is in my contract with them.

Ponzi scheme

- Overcharged for premium multiple times with no logic - Web portal is a joke, passwords denied, cannot communicate or do anything other than pay a premium; no way to email anyone - Cannot get past member services personnel in a call center who know nothing and pass along questions and complaints to unknown entities that never reply or follow through - some personnel are very rudewait for useless call can be 45-90 minutes - Ignores authorization requests - Refusal to cover inoculation - Grievances never addressed-liars - Lies and more lies

User's recommendation: Don’t purchase.

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ID
#2637374 Review #2637374 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

Age insurance question.

You don't even read your own mail! You don't even have a live human reading the emails! You don't answer a simple question! Does my coverage change in September on my Birthday?
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ID
#2631413 Review #2631413 is a subjective opinion of poster.
Location
Seattle, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor service

Will only fill 30-day prescriptions. Has to have the Doctor explain to the insurance agent why he ordered a certain prescription. Does not seem to realize that medications for certain conditions are time-sensitive, and people don't have the time to wait for the insurance agents to diddle around with whether they're covered or not.

User's recommendation: ANYTHING else!

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1 comment
#2046556

All true! They're an incompetent bunch of scammers.

ID
#2617658 Review #2617658 is a subjective opinion of poster.
Location
Bothell, Washington
Service
Molina Healthcare Silver 100 Health Plan
Pros
  • Low prices
  • I had a nice physician
Cons
  • Bad customer service no accountability
Preferred solution
Deliver product or service ordered

Age insurance question.

Answering my question. You kept hanging up on me! Don't hang up! One hundred symbols. That's screwy!!!

User's recommendation: Don't hang up on people!

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ID
#2615315 Review #2615315 is a subjective opinion of poster.
Location
Tacoma, Washington

Age insurance question.

You kept hanging up on me! I need to know if there are any changes that must be made on my birthday in September! Please send a reply soon! Cordially, Ms. McCormick
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1 comment
#2042114

Unless you are turning 65, nothing needs to be done. Plans are on an annual basis and you will be auto renewed in October for January1 effective date

ID
#2615313 Review #2615313 is a subjective opinion of poster.
Location
Tacoma, Washington

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