Most helpful review
A letter sent to Molina today: anuary 9, 2015 Molina Healthcare of Michigan, Inc. Customer Support Center 880 West Long Lake Road, Suite 600 Troy, MI 48098 To whom it may concern: I purchased the Molina Gold Marketplace plan through healthcare.gov in October ’14. My...
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42 comments
#1834003

I have Molina as of Jan. 2020 and am going through the same exact situation as Michelle!

How can the government justify this deceit to continue! This is mind-blowing! The insanity of this is our idiot left is waiting to continue FREE healthcare and etc. to all illegal immigrants!

What’s wrong with taking care of our US citizens! My God help the USA citizens, please....from its own government

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ID
#580476 Review #580476 is a subjective opinion of poster.
Location
Troy, Michigan
Cons
  • Website
  • Price
  • Customer service
Reason of review
Not as described/ advertised
Loss
$2000
Preferred solution
Full refund

HORRIBLE TERRIBLE company

Zero help at SOCALLED customer service. Most if not all services and options are NOT available. Few if any local doctors accept Molina. Absolute WORST healthcare - mm ay as well be dead or an illegal. Molina does NOTHING to help except make EXCUSES. Molina are LIARS and will say or do anything to get members to shut up and go away and die
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ID
#3562256 Review #3562256 is a subjective opinion of poster.
Location
Detroit, Michigan
Preferred solution
To warn others to NOT use Molina

Need to find specialist

All the numbers that was given to me for specialist 's were not good. I have been considering a different insurance plan since I 'm getting no where
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ID
#3523904 Review #3523904 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancellation

I had to pay two and five dollars to had my Molina cancelled but some how I ended up with another insurance company in which I never signed up for I have been battling with they people for three months telling that they will cancel and has not they have taken money out my account that I don't have.nnib
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ID
#3498170 Review #3498170 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Cons
  • Feeling like i have been scammed by molina
Loss
$184

Quote

I called to get a quote and was forwarded to the wrong person. I had to say I wanted a quote and would be asked info about my policy. I asked if she could forward me to the right person and hung up on me. I had to ask for a quote multiple times.
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ID
#3488983 Review #3488983 is a subjective opinion of poster.
Location
Miamisburg, Ohio

Unresolved 2021 claims

PissedConsumer.com is great and helped me finally get acknowledged by a Molina rep but yet again Molina "dropped the ball" and now my medical account went to collection, due to zero fault of my own. The medical account is Aurora and they are the next target of mine for PissedConsumer.com. Two multi billion dollar companies not doing their jobs and not caring one iota about the customer is troubling and unacceptable. You have ONE job, Molina and Aurora ..... Send and Process claims .... I get ONE result .... FAILURE!

User's recommendation: If you can, steer clear of Molina Healthcare, it'll just cause you months of headaches.

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ID
#3462327 Review #3462327 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

I am having an issue with my insurance

I'm trying to get my medication and Molina saying that there's another insurance company, which there is not any other insurance. I'm unemployed please help I need my medication I don't have any money at this point please and help Sincerely appreciate it Jovan.

User's recommendation: Call the customer to verify that what you have infront of you is correct or not.and see.

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ID
#3389709 Review #3389709 is a subjective opinion of poster.
Location
Kent, Washington

Molina Healthcare customer service is nonexistent

Molina followed up and requested some pertinent attachments but haven't heard fro them since .... 8 days now ... failStee

User's recommendation: Steer clear of Molina. Molina is inept, incompetent, and ultimately don't care about you.

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ID
#3381757 Review #3381757 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

Unresolved 2021 claims

I have moved on from the inept, incompetent, Molina Health Care and now am enrolled with a different company for calendar year, 2022 but have unresolved issues with Molina that need addressing, immediately! I am forwarding a letter (via screen shots) which I sent to Molina on 1/6/22 (with zero response to date). My Member ID# was WIM183******** (or 000250****) My contact information is Kevin Granberg, 9316 S. Orchard Park Circle, Oak Creek, WI, 53154 .... correspondence accepted via email or phone 414-530-**** (voice mail accepted). Also, if your department doesn't handle this issue, PLEASE forward to the Molina department which does! Thank you, Kevin Granberg ..... I couldn't add attachments (my letter to Molina sent on 1/6/22) and every email address i attempted to send was "undeliverable". Please provide me an email address so I can send these attachments. I work 7 days a week so would prefer corresponding via emails, so I can respond when I have the time.

User's recommendation: Customer "service" response to serious issues due directly to Molina's under performance at the most basic levels is non existent. Find another company, Molina doesn't care about you!

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ID
#3367712 Review #3367712 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund not return to my bank account

Said that my refund of premium was placed in my account on january 11 2022 and its February 22 2022 still havn't received the refund people i talked to are rude
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ID
#3359220 Review #3359220 is a subjective opinion of poster.
Pros
  • To mad to decide
Cons
  • Billing application process
Loss
$779
Preferred solution
Full refund

Still no contact

I keep getting bills for my son . He has insurance through molina but the bills are still coming to me
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ID
#3351163 Review #3351163 is a subjective opinion of poster.
Location
Washington Court House, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor Service

the worst insurance ever never gives good services. I have some serious issues with my health I called them for help and they kept hanging up on me and transferring from one person to another and got no help, this is so frustrating they are playing around with patients' health by not responding to this is a big-time joke. I would never ever recommend this insurance to anybody, they have the worst service and insurance ever.

User's recommendation: better to stay without insurance rather than selecting Molina it is the worst insurance ever.

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ID
#3341786 Review #3341786 is a subjective opinion of poster.
Preferred solution
I have been on hold for 3-4 hours getting no help this is really poor customer service.
I have had Molena Healthcare as my Medicaide insurance@ provider for a few years with no problems until I enrolled in a Medicare advantage plan with them. What a nightmare! I believe I would have been better off to skip the so called "ADVANTANGES" because now my plan...
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ID
#3309784 Review #3309784 is a subjective opinion of poster.
Location
Elloree, South Carolina

Zero care

Molina does NOT cover most prescriptions!!! Molina does NOT cover most procedures!!! Horrible. Terrible. Molina does NOT care!!!!!!! Mina agents do NOT care and are trained to LIE about everything and will say or do anything to get you to hang up and quit.

User's recommendation: AVOID Molins.

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ID
#3273241 Review #3273241 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

2022 molina medicare is not answering phones.

Being holding the phone for hours, nobody is answering the phone. I have medicare advantage plan with Molina in Florida I'm very disappointed because I can't contact customer service and my problems or concerns don't get any attention. I'm really thinking to get legal advice .

User's recommendation: Stay away.

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ID
#3272695 Review #3272695 is a subjective opinion of poster.
Location
Hialeah, Florida

I can't find a doctor that will except this coverage plus their site has doctors that aren't even av available or have moved on or work only in nursing homes. I called all none said yes to Molina

I have not been able to reach a representative in 3 days..I've been on hold this time for 1 hr. I'll never get that time back . thanks for absolutely nothing Molina

User's recommendation: I wish I would have been to review the company better,,,,Now I'm stuck and can't get hold a human to talk to. I've been on hold for almost 1 hr. this time.

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ID
#3258294 Review #3258294 is a subjective opinion of poster.
Location
Columbia, Illinois

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