Product: Molina Healthcare Customer Care Clear all filters (0 of 95 reviews match)
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Jacksonville Florida Molina transportation is a mess. My client cab was assigned to a company called Role Model who never showed up. Waited until I had to call as it got close to the last minute to make it to my appointment and than show up after I called a Lyft. The...
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Molina Healthcare Customer Care
#1353724
They falsely represent who is in network on a scale never seen before in key areas like children’s mental health. Then, they more it less admit but provide horrible customer support. 30-35 day wait for answers when your kid is in crisis. Verbal promises with nothing in...
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Product
Molina Healthcare Customer Care
#1352851
I work in a doctor's office and we have to call to get updates for authorizations. We fax the request to Molina, but then we usually have to call them to find out if they got it, if they need any more information, etc. We consistently are on hold 25, 40, even 60...
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Molina Healthcare Customer Care
#1352674
I have contacted them multiple times. They lied to me on numerous occasions and tried to blame the Dr.’s office. Have tried to speak with their Hippa person and have been refused this also. They deny majority of request, then inform you they will send you a denial...
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MolinaHealthcare
MolinaHealthcare
Molina Healthcare Verified Representative

We strive to take care of our members and want to help resolve your issue. Please e-mail your issue, name, state in which you live and phone number to MemberServices@MolinaHea...

1.0
Product
Molina Healthcare Customer Care
#1346498
I had a lot of issues with their horrible coverage so I dropped them. They'll make you jump through hoops to just try to get the coverage they agreed to give you. If you call them, they will redirect you at least 4 times because they simply don't know what's going on....
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1.8
Product
Molina Healthcare Customer Care
I liked
  • I had a nice physician
I didn't like
  • Literally every experience i had with molina healthcare
  • Staff
  • Customer services
#1305949
I know for a fact that Molina Healthcare is corrupt and hers criminals to GameStop individuals who whistle blow on their malpractice when they do things wrong for instance I complain that one doctor went into the into the hall and said that I had I had had a dirty drug...
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MolinaHealthcare
MolinaHealthcare
Molina Healthcare Verified Representative

We are truly sorry to hear you are not happy with your experience with Molina Healthcare and we want to do everything we can to help you. In order to expedite your service, pl...

1.0
Product
Molina Healthcare Customer Care
#1260543
My May 2018 premium payment was refunded to me on April 30, 2018 by Molina Healthcare along with Molina announcing to me on their portal that my medical insurance was cancelled as of May 1., 2018. I now have to go 9 months until January without medical insurance until...
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MolinaHealthcare
MolinaHealthcare
Molina Healthcare Verified Representative

Lynn, we are truly sorry to hear you are not happy with your experience with Molina Healthcare and we want to do everything we can to help you. In order to expedite your servi...

1.7
Product
Molina Healthcare Customer Care
#1259681
I've contacted them many times about the same issue and have completely been given the run around. Someone always says "I see were this occured let me transfer you to someone who can help". I think I've spoken to every supervisor there. This has been going on for 13...
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1.0
Product
Molina Healthcare Customer Care
#1241829
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Molina Healthcare - I hate it , I keep pushing 0 to just talk to customer servic

I only want to talk to customer service but i keep having to type in to answer all these questions, im just trying to " call".
Product
Molina Healthcare Customer Care
#1241782
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Molina Healthcare - Need new medical cards

Past business hours and no one was able to answer
Product
Molina Healthcare Customer Care
#1237051