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Customer service
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i was considering the molina silver consumer choice 250 plan for 2017, but no one could answer the simplest question about benefits,such as, rx deductible, is this an epo,ppo or hmo. i don't want to have a clueless insurance company at any price.

what a nightmare that could be! the lady i spoke to today said that " because i was not registered with the company, they could not give out that information. how can i register without having the information to choose this company over the other companies i am considering?

she was the fourth different person i had spoken to. she told me to go to the company website, which i had done many times after speaking to the first person over a week ago.

Product or Service Mentioned: Molina Healthcare Customer Care.

Reason of review: Poor customer service.

Preferred solution: i just needed to vent..

I didn't like: Customer service.

Company wrote 1 public responses to the review from Dec 14, 2016.
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Long Beach, California, United States #1257974
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