Contact Molina Healthcare Customer Service
Molina Healthcare Phone Numbers and Emails
Toll-Free Number:
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(888) 296-7677
Customer Service:
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(505) 342-4660Albuquerque, NM
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(225) 216-6000Baton Rouge, LA
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(855) 882-3901Charleston, SC
Molina Healthcare Emails:
Molina Healthcare Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Molina Healthcare is 8882967677. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Molina Healthcare may ask you for the following information to identify you as a customer: phone number, first and last name or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Molina Healthcare is 8882967677. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Molina Healthcare may ask you for the following information to identify you as a customer: phone number, first and last name or social security number.
People call Molina Healthcare mainly because of request for information, product/ service and cards.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Molina Healthcare is Memberservices@molinahealthcare.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Molina Healthcare Website:
Molina Healthcare Help Center:
Corporate Office Address:
How Good is Molina Healthcare's Customer Service?
Summary of Molina Healthcare Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Molina Healthcare?
Request for Information Question:
- “Check my mom was enrolled”
- “Medical clearance appointment to re instate class ACDL”
- “Transportation to doctor’s appointment”
Product/ Service Question:
- “Optical insurance eyeglasses”
- “Insurance cards”
- “About insurance”
Cards Question:
- “Lost card”
- “Need new card with the new id #”
- “Need my medical card”
Return/ Replace Question:
- “Change my address”
- “Changing my healthcare provider”
- “Replacement cards”
Payments and Charges Question:
- “Debit card”
- “Issue with bill”
- “Issue with payment”
Account Question:
- “Need id member number”
- “Acct. log in”
- “I need my member numbers of my card”
Staff Question:
- “I just got off the phone with a rep who was so rude it has ruined my day.”
- “Unacceptable services by Molina”
- “Case manager to change provider services”
Activation/ Cancellation Question:
- “Need televisitwith doctor- no pcp, for renewal prescription for THYROXINE- BEEN WITHOUT FOR 9 MONTHS!!”
- “Explanation for son’s coverage cancellation”
- “Cancel and order a new debit card”
Shipping and Delivery Question:
- “Delay on meds”
- “Never received my Molina stuff in mail and my doctor's needs all the number so they can bill molina”
- “Did not recieve insurance card”
Employment Question:
- “Regarding job application”
- “Employment”
- “Information to apply for job”
Website/ Application Question:
- “Website won't work”
Other Question:
- “Transportation”
- “COVID”
- “Need a adult Nutritionist”
Compare Molina Healthcare Customer Service To
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