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Contact Molina Healthcare Customer Service

How to Reach a Person at Molina Healthcare

Verified Contact Information

Toll-Free Number:

  • 1-888-296-7677
Call Now
Send Message

Customer Service:

  • 1-505-342-4660
    Albuquerque, NM
  • 1-225-216-6000
    Baton Rouge, LA
  • 1-855-882-3901
    Charleston, SC
  • 1-304-348-3200
    Charleston, WV
  • 1-800-642-4168
    Columbus, OH
  • 1-855-687-7861
    HealthChoice Illinois
  • 1-877-665-4622
    Irving, TX
  • 1-844-826-4333
    Jackson, MS
  • 1-800-526-8196
    Long Beach, CA
  • 1-844-809-8445
    Midvale, UT
  • 1-801-858-0400
    Midvale, UT
  • 1-888-999-2404
    Milwaukee, WI
  • 1-866-422-2541
    Molina Healthcare of Florida
  • 1-844-560-9811
    Molina Medicare Options
  • 1-844-239-4913
    Molina Medicare Options Plus
  • 1-800-223-7242
    North Syracuse, NY
  • 1-800-869-7175
    Spokane and Bothell, WA
  • 1-866-449-6828
    Toll free
  • 1-800-377-9594
    Toll free
  • 1-866-449-6817
    Toll free
  • 1-800-776-6334
    Trenton, NJ
  • 1-248-925-1700
    Troy, MI
  • 1-800-869-7165
    Vancouver, WA

Headquarters:

  • 1-888-562-5442
    Toll free
  • 1-562-435-3666

Technical Support:

  • 1-866-449-6848

Customer Service:

memberservices@molinahealthcare.com

Jobs/ Career:

erc@molinahealthcare.com

Legal:

cpo.office@molinahealthcare.com

Media:

publicrelations@molinahealthcare.com
PR Inquiries

Molina Healthcare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Molina Healthcare Phone Number
1 (888) 296-7677
Average Hold Time
00:02:42
Average Calls duration
3 minutes
Most Popular Molina Healthcare Email Address
Memberservices@molinahealthcare.com
Molina Healthcare Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact Molina Healthcare?

Molina Healthcare customer service has published several contact numbers so the support team can easily be contacted. Customers can directly call the toll-free number by dialing 1-888-296-7677. If you want to connect to the technical Molina customer service team, the phone number is 1-866-449-6848. Molina Healthcare number for member services is 1-800-869-7165. There are two different phone numbers to contact Molina Healthcare headquarters. These are 1-888-562-5442 and 1-562-435-3666. In addition, customers can use many other contact numbers to call Molina Healthcare. These numbers vary from location to location. For instance, the most commonly used Moline phone number in Albuquerque is 1-505-342-4660, and in Baton Rouge is 1-225-216-6000. Customers in Charlestone use another Molina Healthcare contact number, 1-855-882-3901, to contact the support team.

Molina Healthcare customer service is known to provide practical solutions to its customers in need. However, the healthcare currently does not offer Molina 24-hour customer service. Instead, customers can use all the published Molina Healthcare contact information to reach the support team during business hours. To speak to one of the support team members, dial Molina Healthcare contact number anytime between 7:30 AM and 6:30 PM PT, Monday through Friday. There is an alternative to email memberservices@molinahealthcare.com, which can done any time during the day. But you will only get the response in two to three working days.

Molina Healthcare corporate office is at Molina Healthcare, Inc. 200 Oceangate, Suite 100, Long Beach, California 90802, United States. The address is a central location for all healthcare operations and a physical place for customers to visit with their queries. Most concerns can be addressed online via email or by talking to Molina Healthcare customer service on the phone. But if you wish to consult the representative in person, you can stop by the Moline Healthcare corporate office during business hours.

PissedConsumer Club

Contact Information

Molina Healthcare Website:

Molina Healthcare Help Center:

Corporate Office Address:

Molina Healthcare, Inc.
200 Oceangate, Suite 100
Long Beach, California 90802
United States

How Customers Rate Molina Healthcare Support?

5.0 / 5
Good

Based on 2.4K calls to Molina Healthcare customer support through PissedConsumer.com and 2 survey responses.

Total Calls
2.4K
Avg Call Duration
03:18
Issues Resolved
17%

Why Customers Call Molina Healthcare?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Request for Information 18%
  • Product/ Service 16%
  • Cards 10%
  • Return/ Replace 8%
  • Payments and Charges 7%
  • Account 4%
  • Staff 2%
  • Activation/ Cancellation 2%
  • Shipping and Delivery <1%
  • Claims & Legal Issues <1%
  • Employment <1%
  • Website/ Application <1%

Customer Inquiries & Issues

32%
  • "Referral for mri"
  • "Need a career."
  • "Why was I disenrolled"

Request for Information

18%
  • "urgent contact me asap"
  • "To check on card delivery"
  • "I have an appointment today and I need Molina to help me schedule a ride"

Product/ Service

16%
  • "My med is not workimg"
  • "I need my insurance ID number"
  • "Reinstate my insurance"

Cards

10%
  • "Lost cards"
  • "Lost card"
  • "Need new card with the new id #"

Return/ Replace

8%
  • "Change my address"
  • "Changing my healthcare provider"
  • "Replacement cards"

Payments and Charges

7%
  • "Payment"
  • "Pay bill"
  • "Need pap r for taxes"

Account

4%
  • "My rewards card"
  • "Need id member number"
  • "Acct. log in"

Staff

2%
  • "I just got off the phone with a rep who was so rude it has ruined my day."
  • "Unacceptable services by ***"
  • "Case manager to change provider services"

Activation/ Cancellation

2%
  • "Need televisitwith doctor- no pcp, for renewal prescription for THYROXINE- BEEN WITHOUT FOR 9 MONTHS!!"
  • "Explanation for son's coverage cancellation"
  • "Cancel and order a new debit card"

Shipping and Delivery

<1%
  • "Delay on meds"
  • "Pick up"
  • "Never received my *** stuff in mail and my doctor's needs all the number so they can ***"

Claims & Legal Issues

<1%
  • "Claims"
  • "Claim"

Employment

<1%
  • "Hiring event"
  • "Regarding job application"
  • "Employment"

Website/ Application

<1%
  • "Website won't work"

Compare Molina Healthcare Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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