Contact Molina Healthcare Customer Service
Molina Healthcare Phone Numbers and Emails
Toll-Free Number:
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(888) 296-7677
Customer Service:
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(505) 342-4660Albuquerque, NM
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(225) 216-6000Baton Rouge, LA
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(855) 882-3901Charleston, SC
Molina Healthcare Emails:
Molina Healthcare Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Molina Healthcare is 8882967677. 84% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Molina Healthcare may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Molina Healthcare is 8882967677. 84% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Molina Healthcare may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
People call Molina Healthcare mainly because of product/ service, request for information and cards.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Molina Healthcare is Memberservices@molinahealthcare.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Molina Healthcare Website:
Molina Healthcare Help Center:
Corporate Office Address:
How Good is Molina Healthcare's Customer Service?
Summary of Molina Healthcare Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Molina Healthcare?
Product/ Service Question:
- “My insurance is inactive”
- “Insurance”
- “No insurance”
Request for Information Question:
- “Check on coverage”
- “Confirm coverage”
- “Question about coverage”
Cards Question:
- “Need my Molina healthcare card”
- “I need a new card”
- “Lost card”
Payments and Charges Question:
- “Issue with bill”
- “Issue with payment”
- “Make a payment”
Return/ Replace Question:
- “Replacement card”
- “Need a replacement card”
- “Changing doctors”
Staff Question:
- “Unacceptable services by Molina”
- “Case manager to change provider services”
- “Customer service”
Activation/ Cancellation Question:
- “Cancel and order a new debit card”
- “Cancellation”
- “Call me or cancel my plan”
Account Question:
- “I need my sign in user name and password”
- “My account”
- “To get my member ID to set up online account”
Shipping and Delivery Question:
- “Never received my Molina stuff in mail and my doctor's needs all the number so they can bill molina”
- “Did not recieve insurance card”
- “My Insrance is not coming thru”
Employment Question:
- “Regarding job application”
- “Employment”
- “Information to apply for job”
Website/ Application Question:
- “Website won't work”
Other Question:
- “Resume healthcare”
- “Get member id for my son”
- “Need my policy number”
Compare Molina Healthcare To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
