Molina Healthcare Reviews

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New Reviewer

*** Company

They cancelled my coverage without my consent, yet told me I had coverage and I have been paying for the coverage that I apparently don't have. No one seems to want to help. Worst company ever. Takes FOREVER to get ahold of an actual person. I hope they get shut down soon because they absolutely SUCK!

User's recommendation: RUN THE OTHER WAY!!! DO NOT USE THIS COMPANY.

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ID
#2581565 Review #2581565 is a subjective opinion of poster.
Location
Houston, Texas
Service
Molina Healthcare Health Plan
Cons
  • No help with customer service
  • No one knows anything
  • Policy cancelled without consent
Preferred solution
I would like to have coverage for the time I've paid then I would like to be able to transfer companies.
New Reviewer

Denial of necessary medication

Molina Health Care Has to be one of the worst out there.Ive had nothing but problems about a medication I desperately need for my well-being all they do is keep lying to me and giving me the runaround filing an appeal is worthless because they will still deny it I have taken four tests already and was told I need to take another two like the results is going to be any different theyre just wasting my time and jeopardizing my health I would not recommend this company at all

User's recommendation: I do not recommend it.

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ID
#2564155 Review #2564155 is a subjective opinion of poster.
Location
Ontario, California

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Verified Reviewer
New Reviewer

Screwed over

I am just canceling this insurance its 1200 bucks a month and also has taken a month and a half to get an MRI then to find out i had to pay an additional 1000 bucks WTF yeah its affordable. what a ripoff, and people wonder what is wrong with healthcare.

User's recommendation: just dont get insurance and continue to ruin the healthcare system all because its not affordable.

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ID
#2563874 Review #2563874 is a subjective opinion of poster.
Location
Midvale, Utah
Pros
  • Cost
  • No pros
  • Very dispointed felt robbed
Cons
  • Feeling like i have been scammed by molina
  • Coverage not as described
  • Fraudulent practices which are likely illegal
Loss
$170
Preferred solution
affordable healthcare
New Reviewer

I haven’t had a problem with Molina..

I have not had a problem with Molina at all.. I dont know where this come from sure wasnt from me!!!!
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ID
#2556919 Review #2556919 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

I can’t get my medication

Every since Molina took over my psych meds I have been having problems getting them. The first time it took 2 months now Molina isn't allowing my main medication that I have been taking for 2 years clear. Even though they approved it last month.
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ID
#2553621 Review #2553621 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Coveragr

I tried 5 times to be connected to disconnected It was important that i speak to someone and neither I or the provider could get through very frustrating

User's recommendation: what can I say stay on it.

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ID
#2549106 Review #2549106 is a subjective opinion of poster.
Location
Tacoma, Washington
New Reviewer

Worst service

Its very hard to get someone on the phone to assist you .all menus that doesnt work or take you any place. My waiting time was 50 to one hour without any help its so frustrating I hate to call them.its the worst customer service so far I have experienced

User's recommendation: Please put more humans to communicate with.

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ID
#2548510 Review #2548510 is a subjective opinion of poster.
Cons
  • No customer service support
Preferred solution
Find someone to speak with.

Absolutely horrible customer service

I have been trying to call them for a week only to hang up in frustration after over an hour on hold. There are no providers in my city of 500,000 That take Molina for one of my health conditions. There are some in their directory but when you call the whole list no one actually takes them. Cant wait to drop them

User's recommendation: Run away.

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ID
#2545022 Review #2545022 is a subjective opinion of poster.
Location
Auburn, Washington
New Reviewer

I couldn’t change my primary care doctor, Ms Rebecca Harris was not in the system so I couldn’t change her to my primary.

I called in and spoke with someone and they were able to change her to my primary care. Get a representative was very helpful, Im not sure if you guys are going to put her in so she can be changed to a primary care for other people, or if the representative was able to add her to the list. Hope this was helpful. Gina
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ID
#2514647 Review #2514647 is a subjective opinion of poster.
Location
Smyrna, Georgia

MOLINA Healthcare denies necessary medication for absolutely no reason - weeks later denied

Better off eating a gun than trying to deal with this company, take ANY other insurance provider available, MOLINA Healthcare denies necessary medication for absolutely no reason weeks later denied denied denied because it's expensive and there is NO generic, it's clear, they simply don't care about your health or well-being. This company is a perfect example of what is wrong with healthcare in America.

User's recommendation: Choose a different provider.

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ID
#2506738 Review #2506738 is a subjective opinion of poster.
Location
Arlington Heights, Illinois

Could not login to Molina account

As soon as the money was taking out of our bank account to pay for the premium, we could not login to our Molina account. We could not even find our doctor even thought it was there before we chose the company. It was a terrible beginning. We do not want to continue the stress of dealing with this company. We should have listened to other people reviews.

User's recommendation: Stay away from Molina.

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ID
#2487832 Review #2487832 is a subjective opinion of poster.
Location
Carrollton, Texas

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Verified Reviewer
New Reviewer
Ever since I got Molina I have had nothing but problems with them. I was dropped unexpectedly from my last insurance company and had a limited time to find something else before enrollment was over. Upon getting Molina I was given the run around between them and...
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ID
#2481984 Review #2481984 is a subjective opinion of poster.
Location
Bothell, Washington
Cons
  • Mean customer service reps
  • Billing errors
Preferred solution
make better plans to help people who need it. not terminating people over cents.
New Reviewer

Pay my bill. First payment. How

Trying to talk to customer service about my insurance starting on the 1st of April 2021and how much I have to pay
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ID
#2481655 Review #2481655 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

Prior authorization

waiting for a pre-authorization originally the Molina rep never sent the correct paperwork over which delayed the process then they did send over the right paperwork and now my doctor's office was supposed to be sending it over the claim they did and Molina health is still telling me that they do not have anything regarding a loss prescription form I have not been several days without my narcotics and I'm ready to go back and start using street drugs because it's about to leave me no choice I'm on Suboxone which is for opiate dependency and I don't like the way I feel right now and I feel like they're dragging their feet
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ID
#2447041 Review #2447041 is a subjective opinion of poster.
Product
Molina Healthcare Account
Pros
  • To mad to decide
  • Some are caring n helpfull
Cons
  • No covered medication

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I need to talk to someone that wants to do their jobs and not worry about speaking up.Your either being fleeced or your complicit. Two many un necessary visits or duplicate blood draws Sonograms, and I was told my heat and liver are fine,yet last week they informed me...
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ID
#2445348 Review #2445348 is a subjective opinion of poster.
Location
Clay, New York
Cons
  • Look at your demographics and treat you accordingly
Preferred solution
Don't deny the underdog and treat people with dignity,show some respect and empathy.