1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
1 comment

I signed up with Molina healthcare with market place and signed up for the consumer silver plan 150 in November and December 22 received new members card with that new plan, but in January in their system they still had me at the old plan 200 and thus they calls to customer service at Molina and ended 6Jun and still they refuse to correct their system and stated that the 200 and not the 150 was correct because was sent by marketplace, they keep changing their tune in May Stephanie said because where I live(zip-code) and couple of other things is the reason why I was not qualified for the 150, but yet marketplace says if it comes up in their system then I do qualify, the 150 copays were less and the yearly amount also less, everything were less but Molina refuse to except their mistake and even with my new member id card says 150, so I no longer have insurance because I refuse to pay their high amount in copays, when they are the ones who transpose the information from marketplace

Review about: Molina Healthcare Silver 150 Health Plan.

Reason of review: poor customer service and refusal to correct system when they know it was wrong.

Monetary Loss: $600.

I didn't like: Very bad service period.

Had an Experience with Molina Healthcare?

Write a review

Comments

Terms of Service
Post Comment
Cancel
MolinaHealthcare
Long Beach, California, United States #1339865
Molina Healthcare Verified Representative

We are truly sorry to hear you are not happy with your experience with Molina Healthcare and we want to do everything we can to help you. In order to expedite your service, please e-mail your concern, name, state in which you live and phone number to MemberServices@MolinaHealthcare.com and we will contact you as soon as possible.

You May Also Like

Aflac - Claim Review from Jacksonville, Florida Aflac "I am terminally ill with cancer. My days are very limited. My daughter and I summit my claim for my cancer policy over a month ago through a Rep..." Read more Encompass Insurance - Encompass insured ticketted for causing accident. Encompass denies claim! Encompass Insurance "9/17/14 at 1245 PM. Encompass insured driver in a Jeep Grand Cherokee made a lane change without checking to see if a vehicle was next to her. I was in..." Read more State Farm Insurance - 2 claims over 2 years didn't renew State Farm Insurance "I received a call from state farm advising me they will not renew my coveage i was dissapointed. My 1st claim was 400.00 2nd one was slab leak. Est 12,000.00..." Read more Hole In One International - US Hole in One Hole In One International "US Hole in One is based on Lies - Never Use them they claim millions of dollars in business winners office building complex is this the place for a large..." Read more Pissed of jollibee ruin my surprise for my daughtrs birthday Jollibee "I ordered throuh online jolibee padala and pay via credit card it was confirmed by paypal that the payment has been recieved. I call my daughter that wait for the..." Read more Southern Motion Furniture - Product RECL296-17/ETCH MOCH Southern Motion Furniture "Just wanted to let you know how disappointed I am in your product. I purchased a recliner from Levin Furniture in Mentor - over paid in my opinion for the..." Read more Google Ad Doctor a scam Google Ad Doctor "I am Brent Guild, and as you can see I am not afraid to show my name as was Victimofbrentguild who posted a false complaintagainst me. victimofbrentguild is actually the..." Read more Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 - Took almost 3 hours to service a tire. Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 "I arrive at 11:15 AM. They let me know my truck is ready at 1:50 PM and told me I have to pay for a new warranty. They replace the..." Read more