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2.7 Based on 270 reviews
Compare to others
  • Customers like
    • Cheap 6
    • Not competetive and patient friendly 4
    • To mad to decide 4
  • Customers don't like
    • No customer service 15
    • Service 10
    • No one knows whats going on 9

I call on several claims over and over, claim is 6months old and the excuse is it is in process, then the claim gets escalated and then it is still in process. Molina does not pay there providers they deny claims incorrectly for auth and there is an auth, then they hold up paying the provider for 6 months. They never say anything different except they are sorry that the claim is not processed, and to allow more time. So it will make providers... Read more

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This company has denied my doctor's request to get my MRI four times now. I have done ridiculous amounts of physical therapy and my doctor and I have had to keep jumping through their loops just to find another reason for them to deny deny deny. I truly believe that this company may be going bankrupt faster than we realize. My doctor who is highly respected in Olympia, WA for taking many (if not all) the low-income government assisted health... Read more

Was this review helpful? 1 0

Molina health care insurance of Texas is a scam, it only keeps you from paying the unconstitutional penalty at the end of the year. Paying the penalty for no health coverage is $1000+, don't believe that "average" $600 dollar penalty lie the media pushes. I've read Molina Health insurances' summary of benefits and at a glance looked "ok," but had a bad feeling about the price being so cheap compared to well known insurance providers such as... Read more

Was this review helpful? 1 0

I haven't even used them yet and already a problem.. they were supposed to start auto pay on Dec 21, 2016 but they charged me for December in November and the insurance isn't activated til Jan I, 2017. After much debate and having to talk to two representatives and two supervisors, marketplace and my agent I'm discusted with this insurance and I haven't even used it yet... I've yet to find a provider for my primary and the 3 other drs I'll need.... Read more

Was this review helpful? 1 0

I lost my job a few months ago and i qualify for medicare. I ended my services with Molina but i keep getting charged a monthly premium. I have spoken with a Molina representative and Covered California representative and only Covered Califonia agreed that payments should cease. I gave this information to Molina and it has gone to an "investigation" to just getting pushed around with several representatives. At one point Molina told me that the... Read more

Was this review helpful? 3 0

Was in tge hospital. Molina told hosital that they wouls appprove my surgery for pressure sores the day i went into a nursing home. So i agreed ro go to a nursing home. MISTAKE. they denied my surgery and sent me a social representarive to help me get tbe things i needed ..***. she was put in my life to keep ab eye on mr and keep me guessing. Sugar coating aall denials. Then my wheelchair was denied. Im a paraplegic. Oh yea and the months before... Read more

Was this review helpful? 3 1

I was not happy with Molina, due to authorizations lengthy process. Made many attempts to disenroll and still my record states me as an active Molina member. I've been going through this for almost 2 years. Read more

Was this review helpful? 3 1

Molina is the worst company I've ever dealt with in my entire life. I have had non-stop problems with them. I was completely stressed out about this during my entire pregnancy and I hate them for that. Numerous things happened but I will share my most recent aggrivation; the straw that broke the camel's back. I've been paying $220 a month only to receive a letter after five months saying my coverage was never initiated becuase they never... Read more

Was this review helpful? 9 1

This last year of Molina was the worst health care expertience we've ever had. Molina was completely incompetent & our health insurance was cancelled 3x. First, because they had the wrong mailing address & instead of fixing it, they canceled us. After fighting with them for 4 months to reinstate us, we were cancelled twice more due to non-payment, even though we paid every month & I had the confirmation #s to prove it. We finally just accepted... Read more

Was this review helpful? 6 1

This last year of Molina was the worst health care expertience we've ever had. Molina was completely incompetent & our health insurance was cancelled 3x. First, because they had the wrong mailing address & instead of fixing it, they canceled us. After fighting with them for 4 months to reinstate us, we were cancelled twice more due to non-payment, even though we paid every month & I had the confirmation #s to prove it. We finally just accepted... Read more

Was this review helpful? 3 1
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